Talking to a Child

Remember Alex? You met him at the beginning of the training. Let’s look at the situation again.

So, now what is the next thing that you do?

You do not know enough right now to form a judgment as to whether the bruising has an accidental or non-accidental cause. You just know that Alex has bruising and that he seems to want to hide it, and that could be due to any number of reasons. 

Is it reasonable to ask him what happened? Yes. It is perfectly natural to ask. Just remember that you are not completing the CPS investigation of suspected maltreatment of Alex. You are just asking a few questions to help you either:

1) identify possible abuse and report it, or
2) rule out possible abuse and determine if other actions might be appropriate

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So what do you say to Alex? 

That depends in part on what your normal communication style is with a child Alex’s age and your relationship with Alex.

Here are some things to keep in mind: Talk to the child where others cannot overhear. Try to make the child as comfortable as possible. Consider the child’s age and development and use words, phrases, and references that the child can understand. Avoid putting words in the child’s mouth: Ask only open-ended questions, such as “How did that happen?” Do not ask closed, leading questions, such as “Did your dad do that to you?” A child’s testimony might later be considered not trustworthy if the child was asked leading questions. If the child chooses not to respond to your questions, don’t pressure. Avoid asking the child too many questions. Remember, it is the responsibility of CPS and law enforcement systems to conduct interviews of the child; and multiple interviews can traumatize a child as well as have a negative impact on the CPS assessment or criminal investigation. Answer any questions the child may ask of you honestly, keeping your answers appropriate to the child’s age and development.

Now that we’ve reviewed some important tips for talking with a child you suspect to have been maltreated, let’s see what happened when you talked with Alex.

You tell Alex you noticed the bruises and ask him how it happened, and he ducks his head, pulls his sleeves down again and then says that he fell down. “You fell down? How did that happen?” you ask. “I don’t know; I just fell down.” He doesn’t want to talk about it, and he is clearly uncomfortable with the attention. The other thing you notice is that bruises across the tops of both forearms do not fit with the explanation of falling down.

You are ready to report.

In the next section, we’ll look at making the report, and what happens when you do.

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