WCWPDS Mandated Reporter Online Training
Table of ContentsWho Should I Call?
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Intro

Reporting Requirements


Types

Special
Considerations

Making the
Report


Conclusion

Listen to audio

Talking to a Youth

Remember Alex? You met him at the beginning of the training. Let’s look at the situation again.

Photo of Alex

So, now what is the next thing that you do?

You do not know enough right now to form a judgment as to whether the bruising has an accidental or non-accidental cause. You just know that Alex has bruising and that he seems to want to hide it, and that could be due to any number of reasons. 

Is it reasonable to ask him what happened? Yes. It is perfectly natural to ask. Just remember that you are not completing the CPS investigation of suspected maltreatment of Alex. That is done by the CPS or law enforcement system. You are just asking a few questions to help you either:

1) identify possible abuse and report it, or
2) rule out possible abuse and determine if other actions might be appropriate

So what do you say to Alex? 

That depends in part on what your normal communication style is with a child Alex’s age and your relationship with Alex.

Here are some things to keep in mind:

  • Talk to the youth where others cannot overhear.
  • Try to make the youth as comfortable as possible.
  • Consider the youth’s age and development and use words, phrases, and references that the child can understand.
  • Avoid putting words in the youth’s mouth: Ask only open-ended questions, such as “How did that happen?” Do not ask closed, leading questions, such as “Did your dad do that to you?” A youth’s testimony might later be considered not trustworthy if the child was asked leading questions.
  • If the youth chooses not to respond to your questions, don’t pressure.
  • Avoid asking the youth too many questions. Remember, it is the responsibility of CPS and law enforcement systems to conduct interviews of the child; and multiple interviews can traumatize a youth as well as have a negative impact on the CPS assessment or criminal investigation.
  • Answer any questions the youth may ask of you honestly, keeping your answers appropriate to the youth’s age and development.


Now that we’ve reviewed some important tips for talking with a youth you suspect to have been maltreated, let’s see what happened when you talked with Alex.

You tell Alex you noticed the bruises and ask him how it happened, and he ducks his head, pulls his sleeves down again and then says that he fell down. “You fell down? How did that happen?” you ask. “I don’t know; I just fell down.” He doesn’t want to talk about it, and he is clearly uncomfortable with the attention. The other thing you notice is that bruises across the tops of both forearms do not fit with the explanation of falling down.

You are ready to report.

In the next section, we’ll look at making the report, and what happens when you do.

TIP:  Watch this video for advice from a child on how to respond when a youth discloses maltreatment.

Included with permission from:

Center for the Application of Information Technologies | Western Illinois University | http://www.cait.org

 

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